InfiCare
Services LLC
 
Offshore outsourcing Services  

We are in the business of outsourcing business processes. Healthcare has been our focus. However we do have other clients.
For example Debt collection companies use us for
Skip Tracing. Every month we track down millions of dollars worth of defaulters for these clients. The team and setup we have we can provide multiple services.

Accounting Services

Inficare Services's offshore accounting services are supervised by a CPA in the US and India. We can work seamlessly with your organization by securely accessing your system over a VPN.
What can we do for you? Consider these:
*Matching invoices to PO, coding and entering them into the system
*Bank reconciliations
*Generating invoices, applying credits
*Monthly accruals
*Payroll- Preparing payroll for review prior to processing.
*GL account review
*Adjusting entries
*Soft collections
Security Issues related to confidentiality of information, network security, screening of staff and physical security are addressed to your satisfaction.

Email support
We can quickly handle your incoming support or sales related inquiries. Quicker response will help gain and retain customers.

Live Web Support
An icon like this could change your web sales. Use power of LIVE operators watching a web site, grabbing visitors at appropriate points and turning them into customers while using upsell/cross sell techniques.

Sell instantly by chatting with your customers as they browse your website. Offer them special deals, up-sell, cross-sell. The best time to answer any questions is when a person is still on your site. Taking phone calls is way too expensive-and the prospect may never make the call! Using real time web support, each agent can support four customers at the same time from our offshore facility in India. 

Technology we use allows Inficare to train a dedicated set of our professional agents on web support using the information you already have. We can use your existing system for tracking inquiries and supporting customers. 

You get cost savings, superior technology and can expect a superior quality service.

Phone Support
Our offshore help desk team can handle tech support of your product, inbound sales and informational inquiries about your products or services. 

As a start, consider us as your after-hours or overflow facility. We can use your existing system for tracking inquiries and supporting customers. Since we do this from our offshore call center in India, with highly qualified professionals, you get cost savings, superior technology and can expect a superior quality service. 

You will keep your existing support number and allow our team to work in tandem with your call center with a seamless call routing among your and Inficare's offshore center.